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LEGAL

Privacy Notice

This notice explains how CostVantage handles personal information collected through this website.

Last updated: September 2026

1. Who we are

CostVantage is the business responsible for personal information collected through this website. The appropriate legal entity and contact details should be inserted here once confirmed.

2. Information we may collect

When you contact us, we may collect your name, company name, work email address, telephone number, information about your business and the details of your enquiry. We may also receive technical information such as IP address, browser type and device information where this is collected by our website or service providers.

3. How we use information

We may use information to respond to enquiries, provide requested services, prepare proposals, communicate about existing engagements, operate and improve the website, maintain security and comply with legal obligations.

4. Legal basis

Depending on the circumstances, we may process information because it is necessary to take steps at your request, perform a contract, comply with a legal obligation, pursue legitimate interests, or because you have provided consent.

5. Service providers

We may use third-party providers to operate the website, process contact forms, host data, provide analytics or deliver other business services. These providers may process personal information on our behalf.

6. Form submissions

Website enquiries may be processed through our form provider, currently Formspree. Information submitted through the form may be stored and transmitted by that provider in accordance with its own terms and privacy notice.

7. International transfers

Some service providers may process information outside the UK. Where applicable, we will use appropriate safeguards required by data protection law.

8. Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including legal, accounting and record-keeping requirements.

9. Your rights

Subject to applicable law, you may have rights to access, correct, delete or restrict the use of your personal information, to object to certain processing, and to receive a portable copy of certain information. Where processing is based on consent, you may withdraw consent.

10. Complaints

If you have concerns about how we handle your information, please contact us first. You also have the right to complain to the UK Information Commissioner's Office (ICO).

11. Contact

Please use the contact page for privacy enquiries.

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